Terms and Conditions
Please read these terms carefully before using Spoonify services
1. Introduction
Welcome to Spoonify, your premier platform for discovering and booking restaurant tables. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and related services (collectively, the "Service") operated by Spoonify ("we," "us," or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Account Registration
2.1 Account Creation
To use certain features of Spoonify, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
2.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
2.3 Age Requirement
You must be at least 18 years old to create an account and use our booking services.
3. Booking Services
3.1 Table Reservations
Spoonify facilitates table reservations at partner restaurants. We act as an intermediary between customers and restaurants but are not responsible for the actual dining experience.
3.2 Booking Confirmation
All bookings are subject to availability and restaurant confirmation. We will notify you of booking status via email or SMS.
3.3 Cancellation Policy
Cancellation policies vary by restaurant. Please review the specific cancellation terms before making a reservation. Some restaurants may charge cancellation fees for no-shows or late cancellations.
4. Payment Terms
4.1 Service Fees
Spoonify may charge service fees for certain bookings. All applicable fees will be clearly displayed before you complete your reservation.
4.2 Security Deposits
Some restaurants may require security deposits for reservations. These deposits are processed by the restaurant and are subject to their terms and conditions.
4.3 Refunds
Refund eligibility depends on the restaurant's cancellation policy and the timing of your cancellation request.
5. User Conduct
You agree to use Spoonify responsibly and not to:
- Make false or fraudulent reservations
- Violate any applicable laws or regulations
- Interfere with the proper functioning of the Service
- Upload or transmit harmful content
- Impersonate another person or entity
- Use the Service for commercial purposes without authorization
6. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using Spoonify, you agree to the collection and use of information in accordance with our Privacy Policy.
7. Restaurant Partners
7.1 Third-Party Services
Restaurants listed on Spoonify are independent third parties. We do not control or guarantee the quality, safety, or legality of restaurants, their food, or services.
7.2 Restaurant Policies
Each restaurant may have its own policies regarding dress codes, dietary restrictions, cancellations, and other matters. Please check with the restaurant directly for specific policies.
8. Limitation of Liability
To the maximum extent permitted by law, Spoonify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.
Our total liability for any claims arising from your use of the Service shall not exceed the amount paid by you to Spoonify in the 12 months preceding the claim.
9. Intellectual Property
The Service and its original content, features, and functionality are owned by Spoonify and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service will cease immediately, but provisions that should survive termination will remain in effect.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before new terms take effect.
Your continued use of the Service after any changes constitutes acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Agreement Acceptance
By using Spoonify's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.